PRIVACY POLICY

Le Balafon
Operated by BLYNE Limited Company

Last updated: January 2026

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our Le Balafon store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, postal address, email address, and phone number.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address, which provides us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products, and other updates.

SMS marketing and notifications: By entering your phone number at checkout and initiating a purchase, or by subscribing through our subscription system, you agree that we may send you SMS notifications regarding your order (including abandoned cart reminders) and marketing offers. You can unsubscribe at any time by replying STOP to the message or by contacting us at the email address provided below.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How can you withdraw your consent?

If after you opt-in, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at:

Email: bohikiesthermedehome@gmail.com
Phone: +33 758641304
Postal address: BLYNE Ltd, 20 Wenlock Road, London, England, N1 7GU, United Kingdom

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as provided in this policy.

ARTICLE 4 – HOSTING PLATFORM

Our Le Balafon store is hosted on a secure e-commerce platform that provides us with the online services necessary to sell our products to you.

Your data is stored in a secure data storage system and databases. Your data is kept on a secure server protected by a firewall.

Payment

If you make your purchase through a payment gateway, your credit card information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is completed, information relating to the purchase transaction is securely archived in accordance with legal obligations.

All payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so you can understand the manner in which your personal information will be handled.

Please remember that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or in which its facilities are located.

External links

You may be directed away from our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you carefully read their privacy policies.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We use cookies to enhance your experience on our site. Here is a list of the main cookies we use:

• _session_id: unique session identifier, allows us to store information relating to your session
• _visit: used to record the number of visits to our site
• cart: stores information relating to your shopping cart (persists for 2 weeks)
• _secure_session_id: unique secure session identifier

You can configure your browser to refuse cookies, but this may limit certain functionalities of our site.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence (18 years old in most jurisdictions), and you have given us your consent to allow any of your minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

ARTICLE 9 – YOUR RIGHTS (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

• Right of access: you can request access to the personal data we hold about you
• Right to rectification: you can request the correction of inaccurate or incomplete data
• Right to erasure: you can request the deletion of your personal data
• Right to restriction of processing: you can request the restriction of processing of your data
• Right to data portability: you can request to receive your data in a structured format
• Right to object: you can object to the processing of your personal data

To exercise any of these rights, please contact us at the details provided below.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact our data protection officer:

Name: Esther Medehome BOHIKI
Email: bohikiesthermedehome@gmail.com
Phone: +33 758641304
Postal address:
BLYNE Limited Company
20 Wenlock Road
London, England
N1 7GU
United Kingdom

Subject: Privacy Standards Officer - Le Balafon

This privacy policy applies to all purchases made on Le Balafon store, operated by BLYNE Ltd.