Shipping policy

SHIPPING POLICY

Le Balafon
Operated by BLYNE Limited Company

Last updated: January 2026

1. What countries do you ship to?

We can ship worldwide. Le Balafon is proud to offer international shipping to bring our products to customers around the globe.

2. How is delivery time calculated?

When processing your order, we take the following factors into account to calculate the estimated delivery date:

Order Preparation:

Once your payment has been authorized and verified, we will begin processing your order. This process typically takes 2 to 4 business days, so please be patient with us while we carefully prepare your items.

Delivery Time:

Shipping carriers have implemented social distancing policies. This means that, at the time of delivery, you will no longer be asked to sign an electronic device, and their staff will not physically hand you the package.

Estimated delivery times by region:

United Kingdom: 5 to 10 business days
Europe: 7 to 14 business days
North America: 10 to 21 business days
Rest of the world: 14 to 28 business days

Please note that these are estimated delivery times only. You may receive your package sooner. Delivery times may be affected by customs clearance, peak seasons, or unforeseen circumstances.

3. What are the shipping costs?

Shipping costs are estimated based on your location and the weight of your order.

Shipping rates:

Minimum shipping fee: £4.90 (or equivalent in your local currency)
FREE SHIPPING on orders over £40 (depending on promotional periods)

Shipping costs will be calculated and displayed at checkout before you complete your purchase.

4. Important delivery information

Please ensure that all delivery information is correct when placing your order. In case of incorrect or missing information, we may need to contact you to update the delivery details, which may result in delays in the delivery of your order.

Please note:

Delays may also occur due to customs clearance, especially for international orders
Please provide your address with all details (building number, apartment number, etc.)
If the package cannot be delivered due to incomplete or incorrect address information, it will be returned to us
You may be responsible for any return shipping costs if the package is returned due to incorrect address information provided

5. Order tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

6. Customs and import duties

For international orders, please be aware that:

Customs duties, taxes, and fees may apply depending on your country's regulations
These charges are the responsibility of the recipient and are not included in our shipping costs
Customs processing may cause delivery delays beyond our estimated delivery times